IAP is responsible for ensuring ongoing compliance with the Standards for Registered Training Organisations, including where services may be delivered on the RTO’s behalf.

The Chief Executive Officer is responsible for ensuring that the operations, staff and students of the RTO complies with the requirements of the VET Quality Framework, which includes the following:

• The Standards for Registered Training Organisations (RTOs) 2015.
• The Australian Qualifications Framework.
• The Fit and Proper Person Requirements 2011.
• The Financial Viability Risk Assessment Requirements 2011.
• The Data Provision Requirements 2012.

IAP will ensure that compliance applies across all of its operations within the RTO’s scope of registration, as listed on the National Register (http://www.training.gov.au).
IAP has policies and procedures in place for ensuring compliance with the VET Quality Framework, which are distributed to staff and students as part of their induction process. These policies and procedures include how the RTO will comply with the following:

Standards for Registered Training Organisations 2015

Standard 1 – Training and Assessment
• Learners benefit from high-quality training that equips them for employment and/or further study in their chosen field.
• Learners are confident they hold the skills and knowledge their certification describes and are well-equipped to undertake relevant tasks safely and productively.
• Graduates have enhanced employment prospects because employers are confident in their abilities.

Standard 2 – Quality Assurance Strategies
• Learners are confident that the quality of training is monitored to ensure it meets their needs and the needs of employers.

Standard 3 - Certification
• Learners receive certification that clearly documents their skills and knowledge in a timely manner.

Standard 4 - Marketing
• Learners can make informed choices that the RTO has training that meets their needs with clear and accurate information including information about the performance of the RTO.

Standard 5 – Students rights and obligations
• Learners can make informed choices about the RTO and the training program that best suits their needs.
• Learners know who is delivering their training and who is issuing any qualification or statement of attainment.
• Learners are aware of their rights and responsibilities.

Standard 6 – Complaints and appeals
• Learners have any concerns about their training or assessment addressed promptly and equitably.

Standard 7 - Governance
• Learners know their provider is stable and well-governed, so are confident it will continue to operate and be properly resourced to deliver training.
• Learners know that their exposure to financial loss is limited in the case of a provider closing or not being able to provide the training.

Standard 8 – Compliance with legislation
• Learners are assured that our RTO is monitored by a regulator that has accurate, up-to-date information about the provider.
• Learners are confident our RTO complies with relevant legislation and regulatory requirements.
• Learners are aware of requirements that relate to their training.
• Learners can make informed choices about the RTO using accurate and up-to-date information

Australian Qualifications Framework
• Adhere to the requirements of the AQF Qualifications Issuance Policy.
• Adhere to the requirements of the AQF Qualifications Pathways Policy.

Fit and Proper Person Requirements
• All senior management, or persons who would have a significant impact on the RTO, are required to complete and submit a Fit and Proper Person form to the National VET Regulator.

Data Provision Requirements
• Collect and store student and training records within an AVETMISS compliant Student Management System (DPR 4).
• Collect data on behalf of the National VET Regulator against the AVETMISS requirements (DPR 4.1).
• Collect data on behalf of the National VET Regulator against the Quality Indicators (DPR 6).
• Submit annual reports to the National VET Regulator on data collected (DPR 7).

Working with Children Check
• All trainers and assessors are required to undertake a Working with Children Check prior to commencing training and assessment if they will be delivering training and assessment to students under the age of 18 years.


STUDENT RESPONSIBILITIES
As a student with IAP, you are responsible for your own actions. This includes:
• Complying with the policies and procedures within the student handbook.
• Participating in all training activities by asking questions and interacting with other students.
• Communicating with the trainer about any struggles that you may be having, especially if it will affect your training and assessment.
• Thinking of the classroom as your workplace - are you are good work colleague?
• Dressing appropriately for the classroom, as if you would dress for your workplace.
• Using your brain and challenging yourself in the classroom. You will thank yourself later when you have a better understanding of the training that was delivered.
• Completing all assessment requirements required to determine your competency.
• Cooperating with trainers, assessors, RTO staff and students in the conduct of training and assessment.
• Pay all course fees prior to course commencement.
• Finding ways to relate to your reading and writing. What original thoughts and experiences can you bring to the course to make it come alive for yourself?
• Being in the training and participating. Don't jeopardise your own learning by not participating.
• Surround yourself with other students who can help you. You don't have to be best friends with everyone you seek advice from but find friends or acquaintances that will help you to be the best of you.

STUDENT CONDUCT

As a student with IAP, we expect a certain standard of behaviour from you that includes:
• Being committed and motivated with regard to your learning.
• Demonstrating a positive attitude to learning.
• Contribute positively to discussions and activities in the classroom.
• Ensuring you ask questions where you are unsure.
• Treating others with fairness and respect.
• Punctuality – arriving at training and returning from breaks on time.

Our housekeeping rules include:
• Switching off your mobile during training time.
• Leaving the training room neat and tidy – pick up any rubbish and put your chair back in place.
• You must not be under the influence of alcohol or drugs.
• No smoking on the premises.
• If you are unable to attend, contact us to let us know that you will be absent.

• No photographs or video footage to be taken during sessions without prior consent of the head trainer and those people present.
• Dress appropriately.
If you do not follow the above conduct requirements and housekeeping rules, you may be subject to disciplinary action such as suspension or a requirement to follow a disciplinary action plan.

STUDENT CODE OF CONDUCT
All students must comply with our Student Code of Conduct as follows.

Students’ Rights

All students have the right to:
• Be treated fairly and with respect by all students and staff.
• Not be harassed, victimised, or discriminated against on any basis.
• Learn in a supportive environment, which is free from harassment, discrimination
• and victimisation.
• Learn in a healthy and safe environment where the risks to personal health and safety are managed and minimised.
• Have their personal details and records kept private and secure according to our Privacy and Confidentiality and Record Keeping policies and procedures.
• Access the Information Privacy Policy.
• Access the information the IAP holds about them, including those about participation and progress.
• Have their complaints dealt with fairly, promptly, confidentially and without retribution.
• Make appeals about procedural and assessment decisions.
• Receive training, assessment and support services that meet their individual needs.
• Be given clear and accurate information about their course, training and assessment arrangements and their progress.
• Access the support they need to effectively participate in their training program.
• Provide feedback to IAP on the client services, training, assessment, and support services they receive.
• Be made aware of the legislation that impacts them due to their participation in vocational education and training.

Student’s Responsibilities
All students, throughout their training and involvement with IAP are expected to:
• Treat all people with fairness and respect and not do anything that could offend, embarrass, or threaten others.
• Not harass, victimise, discriminate against or disrupt others.
• Treat all others and their property with respect.
• Respect the opinions and backgrounds of others.
• Follow all safety policies and procedures as directed by staff.
• Report any perceived safety risks as they become known.
• Not bring any articles or items that may threaten the safety of self or others on any premises being used for training purposes.
• Notify us (via the student portal) if any of their personal or contact details change.
• Provide relevant and accurate information to the IAP in a timely manner.
• Approach their course with due personal commitment and integrity.
• Complete all assessment tasks, learning activities and assignments honestly and without plagiarism.
• Progress steadily through their course in line with the course schedule.
• Prepare appropriately for all assessment tasks, visits and training sessions.
• Notify IAP if any difficulties arise as part of their involvement in the program.
• Notify IAP if they are unable to attend a visit or training session for any reason at least twenty-four
(24) hours prior to the commencement of the activity.
• Refrain from smoking at training venues and on the premises of the IAP.
• Make payments for their training within agreed timeframes.
• Comply with state and commonwealth legislation during their participation in vocational education and training.