Payment Arrangements
• All enrolment fees, administrative charges or other charges must be paid by the specified due dates.
• Payment may be made by EFTPOS, direct bank deposit, or credit card.
• Course fees may be paid in instalments according to an agreed payment schedule. IAP will provide information and
inform students of these arrangements prior to the student enrolling. Students who enter a payment schedule commit
to paying all required course fees, prior to completion of the course.
• Payment plans are created through the Student Management System (Axcelerate) and are managed by EzyPay.
• Payment plan terms and amounts vary depending on the course fee, any deposits paid, and the student’s choice of
payment timeframes.


Non-payment of Fees
All fees and charges must be paid by the due date. Failure to pay fees and charges may result in any or all of the following,
until the full amount is paid:
• Suspension from attending or participating in the course.
• Exclusion from assessment activities.
• Withholding of qualification and academic record.
• Exclusion from any future enrolments at IAP
• Termination of the enrolment.
• Debt collection


1. Certificates and Statements of Attainment are issued to students who are assessed as competent in the units
successfully completed. The cost of the certificates is included in the course fees.


2. Refunds may be made in the following circumstances:
      a. Participants have overpaid the administration charge.
      b. Participants enrolled in training that has been terminated by the RTO.
      c. Participant advises the RTO prior to course commencement that they are withdrawing from the course.
      d. In the event that the RTO fails to provide the agreed services.


3. A deposit of no more than $1,500 is required prior to course commencement; this deposit is to confirm a place in the
course. Please refer to the Course Flyer for the deposit amount required.


4. No refunds will be issued once the student has commenced the course.


5. Students are responsible for the safe storage of their certificates and Statements of Attainment. If a student requires a
reissue of their certificate or Statement of Attainment, a certificate re-issue fee of $80 will be charged.