IAP is a worldwide leading educational institute delivering contemporary and world-class practical training in the field of applied psychology (both accredited and non-
accredited).

As one of Australia’s elite Registered Training Organisations (RTOs), our accredited courses are governed and audited by the Australian Skills Quality Agency (ASQA). This ensures
high quality and robust training standards for thousands of students.

IAP’s faculty consists of education experts and industry- leading professors, authors, and highly respected world leading clinical practitioners.

IAP stands firmly within the Ericksonian and neo-Ericksonian history of research-based strategic psychotherapy, clinical hypnotherapy, and neuro-linguistic programming.

 

Because of this, you can feel safe knowing that you are learning clinically proven methods with some of the best thinkers and practitioners in the world. IAP’s research-based training approach to education uses
cutting-edge technology and applied methodologies that ensures our students are able to apply their learnings in the real world from day one.

As an educational institution, IAP contributes to research and learning through our many affiliations including:
• Australian Hypnotherapy Association.
• Australian Clinical Hypnotherapist Council.
• The Australian Counsellors Association (ACA).
• The International Counselling Association (ICA).
• International Institute of Complementary Therapies.

 

STUDYING THROUGH IAP
Studying with the IAP attracts unique benefits and learning experiences. Our academic staff provide optimum training in all
aspects of NLP and hypnotherapy, counselling, relationship counselling and mental health, drawing on decades of extensive
international training and industry experience.
IAP offers students the best quality training in a relaxed and welcoming environment. We want you to succeed. Our training
will give you:

  •  Knowledge.
  • Ability.
  • Confidence.
  • Tools to achieve outcomes.
  • A safe learning space.
  • Continued support.
  • Flexibility.
  • Accessibility

 

CUSTOMER SERVICE CHARTER

Our commitment to you
IAP is focused on meeting the needs of each person and business with which we are involved.
We promise to:
• Develop an understanding of the specific needs of each person and business we work with.
• Maintain a strong connection to the industries with which we are involved.
• Be flexible in our approach to dealing with you.
• Always conduct business in a sound, ethical and fair manner.
• Employ staff that are appropriately qualified and experienced for their role and who are objective and act with integrity.
• Protect your rights to privacy.
• Ensure the accuracy and integrity of the information we keep about you.
• Always provide you with information on our fees, charges and refunds prior to entering into an agreement with you.
• Ensure our policies in relation to fees, charges and refunds are fair, clear and transparent.
• Treat all people fairly and equitably.

IAP aims to be the best it can be. To enable this, we:
• Have a systematic and planned approach to the management of operations.
• Are committed to total quality management and continuous improvement in all aspects of the business.
• Provide the opportunity for our stakeholders ;including staff ,students, employers and industry; to provide feedback on
any aspect of our performance at any time.
• Collect regular feedback from stakeholders about all aspects of the business.
• Use the feedback collected and measures of business performance to identify opportunities for improvement.
• Ensure that decision making of senior management is informed by the experiences of our trainers and assessors.
• Market and advertise our services with honesty, accuracy and integrity avoiding vague and ambiguous
statements.
• Foster an environment free from discrimination and harassment.
• Apply access and equity principles through all of our systems to promote full and equal participation of all
people.

 

EDUCATIONAL GUARANTEE
IAP is committed to providing quality training and assessment delivery. We are committed to:
• Providing nationally recognised training that meets the needs and expectations of students and industry.
• Meeting the requirements of the VET Quality Framework and striving to exceed the standards of excellence where
possible.
• Delivering courses that are flexible, that meet the needs of a diverse range of students and have a holistic approach to
training and assessment.
• Producing graduates who are appropriately trained, skilled and experienced, and who have the skills required by
industry.
• Engaging with the industries in which our training and assessment services are provided to ensure that courses
remain current, accurate and are reflective of industry requirements.
• Maintaining a supportive learning environment that is conducive to the success of our students, our staff and other
clients.
• Ensuring that students and people seeking to receive clear, accurate and detailed information about our services prior
to enrolment in a course.
• Recognising all qualifications and statements of attainment issued by any other Registered Training Organisation
(RTO) in Australia, under the Australian Qualifications Framework (AQF).

 

CONTACT DETAILS
For any enquiries, please contact our Head office on 1300 380 681 or support@iap.edu.au.

Office hours are Monday to Friday 9am to 5pm EST.